Customer.io

Website Data Collection Preferences We use cookies and other tracking technologies to create a more personalized experience. You can find more information about how we use these services in our Privacy Policy and Cookie Declaration. By clicking 'I Accept,' you consent to the use of cookies and other tracking technologies. Accept allManage preferences * Platform * Solutions * Pricing * Resources Sign inGet startedGet startedBook a demoBook a demo # More impact from every message Turn customer data into personalized experiences with a platform that gets more powerful over time. Get startedGet startedBook a demoBook a demo * 14-day free trial * No credit card required * Cancel anytime case study case study case study case study case study case study case study case study The customer engagement platform trusted by **9,000+ brands** case study case study case study case study case study case study case study case study We unify your data, messaging, and AI into a single platform, so every interaction with your customers is stronger and more relevant than the last * **Intelligence that compounds.** The more you use the platform, the sharper it gets. * **Orchestration that scales.** One platform for every channel, message type, industry, and geography. * **Built for agents, not just humans.** Works with any AI tool using MCP, CLI, API or webhooks. Capabilities ## Everything you need to engage customers Platform overview ### Journeys Build automated campaigns that improve with every send. ### Audiences Reach the right people using data-driven segmentation. ### Data & integrations Use your customer data to drive better personalization. ### Design Studio Create beautiful messages at scale without complexity. ### Analytics Surface insights that help you deliver business performance. AI Agent ## Meet your AI Agent Tell it what you want, and it gets to work so your team spends less time configuring and more time on what matters most. Meet your Agent ### Build campaigns in a conversation Go from a single prompt to a fully configured campaign with triggers, content, timing, and logic, so you can launch more quickly. ### Analyze performance instantly Ask how any campaign is doing and get clear, data-grounded recommendations. ### Remember everything about your business Your Agent automatically carries your brand voice, goals, and preferences across every session. Solutions ## Support every stage of the customer journey * ### Activation Guide new users toward meaningful actions using behavioral triggers. * ### Retention Respond proactively to engagement signals and churn risk. * ### Cross-sell & upsell Personalize cross-sell and upsell campaigns based on product usage. * ### Onboarding Create welcome flows that ensure new users are ready to take first steps. Enterprise ready ## Infrastructure built for teams and the agents that support them Integrations ### Integrates with the tools you use most Connect your data, apps, and AI tools to a single platform that scales with your business. Security ### Security you can trust Protect customer data with enterprise-grade safeguards for both your team and AI agents. Support ### Support you can count on Email and chat support are available, with hands-on implementation and ongoing guidance when you need it. Case studies ## Trusted to power billions of customer interactions All case studies 28% Increase in click-through rates 22% Increase in email conversion rates “ Customer.io has become the heartbeat of our lifecycle marketing strategy, empowering us to communicate with users in a way that feels genuinely relevant and personal. Simon HeatonDirector of Growth Marketing Read more 3.36% Drop in cancellations 4.4% Boost in key app engagement “ Because we have every event flowing into Customer.io, we were able to build a journey that adapts to what each user is actually doing—or not doing. Sue ChoHead of Lifecycle Marketing Read more GDPR compliant AICPA SOC certified Users love us Security first HIPAA compliant ## Supercharge your messaging Get startedGet startedBook a demoBook a demo * 14-day free trial * No credit card required * Cancel anytime Platform * Platform overview * AgentNew * Integrations * All features * Security * Capabilities * Journeys * Audiences * Data & integrations * Design Studio * AnalyticsNew Features * Email Marketing * In-App Messages * Push Notifications * SMS Marketing * WhatsApp MarketingNew * Visual Workflow Builder * Custom objects * Anonymous messages * Data Activation * Data Warehouse Resources * Blog * Guides * Webinars * Competitors * Academy * Documentation * API reference * Trust Center Company * About * Careers * Support * Partners * Startups * Contact Us Legal © 2026 Peaberry Software, Inc. All Systems Operational