Braze

* Why Braze? * Product * Solutions * Partners * Resources * Company * Log In * Get Started # Rewrite the rules of customer engagement with AI From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze is a customer engagement platform that empowers brands to Be Absolutely Engaging.™ Contact SalesStart a Free Trial ## MADE TO SCALE WITH COMPANIES OF ALL SIZES ## When technology moves fast, marketers move faster AI is everywhere—turn it into advantage. With Braze and BrazeAI™, you create faster, test smarter, and keep customer engagement personal at every step. Braze Data Platform BrazeAI™ Cross-Channel Engagement #### **Braze Data Platform** ### Bring your data together, then put it to work Unify and activate your data in real time as fuel for BrazeAI™ to help anticipate customer behavior and to deliver relevant, impactful experiences—all without relying on technical teams. Braze Data Platform #### **BrazeAI™** ### Move from idea to impact at the speed of AI BrazeAI helps you launch smarter campaigns, connect with more customers, and drive the metrics that matter—without the wait. BrazeAI™ #### **Cross-channel** ### Make every interaction feel human Bring your messaging together and deliver consistent, responsive experiences across every channel, from one platform. Cross-Channel Messaging ## The only customer engagement platform you’ll ever need Bring data together, power it with AI, and deliver personalized customer experiences, at scale. See How Braze Works ## Understand your audience with Segment Builder ## Make 1:1 decisions for each customer with BrazeAI Decisioning Studio™ ## Understand your audience with Segment Builder ## Your brand has a message, how you deliver it matters. Hear from brands who are using Braze to find a voice that is now finding its way to customers. Read all Case Studies Increase Lifetime ValueSimplify ArchitectureBreak Down SilosGrow Brand Love "We’ve been really impressed with how Braze has enabled us to advance our customer communication strategies across email, SMS and mobile channels. The cross-channel integrations and targeting capabilities continue to be crucial." Victoria MitchellManager of CRM Channel Strategy at Pizza Hut 21%Increase in revenue 30%Increase in transactions ## See our industry and customer recognitions. Braze is a Leader in the 2025 Gartner® Magic Quadrant™ for Multichannel Marketing Hubs for the third year in a row! Download Report ## Check out the resources. View the Blog * Guide ### From efficiency to effectiveness: How AI is transforming customer engagement * Guide ### AI-Powered Customer Engagement: A Braze Playbook * Guide ### Braze Inspiration Guide * Report ### 2026 Global Customer Engagement Review * Webinar ### Know your customer: Enhancing relevance with AI-powered experimentation July 23, 2025 * Article21 min read ### How to Build an AI Marketing Strategy March 24, 2025 ## There's never been a better time to be a better marketer.™ Get StartedSee How Braze Works Braze. Be Absolutely Engaging.™ Overview Why Braze Braze Platform Overview How Braze Works Pricing Product Braze Data Platform BrazeAI™ BrazeAI Decisioning Studio™ BrazeAI™ Agents Cross-Channel Messaging Journey Orchestration Reporting Creative Studio Email Mobile App Messaging Web Messaging SMS/RCS WhatsApp Media Audience Sync LINE KakaoTalk Solutions Retail & eCommerce Financial Services Travel & Hospitality Media & Entertainment Gaming On Demand QSR Optimize Onboarding Boost Productivity Improve Acquisition Reduce Churn Increase Engagement Braze for Engineering Company About Us Careers News Investor Relations ESG Legal Contact Us & Locations Resources Case Studies Blog Reports & Guides Videos Webinars & Events Learning Documentation Documentation Home User Guide Developer Guide Partners Braze Alloys Partner Portal Partner Directory Featured Reports 2026 Global Engagement Review Support Support Overview Customer Services Customer Success Helpful Links Login System Status Technical Support © 2026 Braze All Rights Reserved Cookies Privacy PolicyPreference CenterSitemap This website uses cookies and other tracking technologies, which improve your web experience, analyze site usage, and deliver personalized content to you. Some are essential to the functionality of our site, while others are optional and used only with your consent. Cookies and other tracking technologies may be stored on your device and placed by us and trusted partners. Please visit our Cookie Consent Manager for information on how this website uses cookies and other tracking technologies and to change your settings at any time. For more information please also visit our Cookie Policy. Cookie Consent Manager